Terms & Conditions

Last Updated: 10/12/2025

Welcome to OnlineMedsCart. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Conditions

• By using our website, you confirm that you are at least 18 years old.

• You agree to use the website for lawful purposes only.

• OnlineMedsCart reserves the right to update or modify these Terms & Conditions at any time without prior notice.

• Continued use of the website means acceptance of the updated terms.

2. Product Information

• We strive to provide accurate product details, images, and pricing.

• Product descriptions may occasionally vary due to manufacturer updates or packaging changes.

• All medicines listed on the website are genuine and sourced from verified suppliers.

• Availability of products may change without prior notice.

3. Prescription Requirements

• Some medicines require a valid prescription as per Indian rules.

• You must upload a clear and valid prescription issued by a registered medical practitioner.

• Orders requiring prescription may be approved or rejected based on pharmacist verification.

• We reserve the right to cancel orders if the prescription is invalid, forged, incomplete, or unclear.

4. Order Acceptance & Cancellation

• Placing an order does not guarantee acceptance.

• Orders may be cancelled due to non-availability, pricing errors, or prescription issues.

• You may cancel your order before it is packed or shipped.

• Orders cannot be cancelled once dispatched or out for delivery.

5. Pricing & Payment

• All prices are listed in Indian Rupees (INR).

• Prices may change due to market conditions or supplier updates.

• We use secure payment gateways for online transactions.

• OnlineMedsCart does not store credit/debit card details or sensitive banking information.

• Orders will be processed only after successful payment confirmation.

6. Delivery & Shipping

• Delivery timelines shown on the website are estimates and may vary based on location and product availability.

• Delays may occur due to weather, transportation issues, or high demand.

• Customers must provide accurate shipping details to avoid delivery problems.

• Failed delivery due to incorrect address or contact details may result in additional charges.

7. Return, Replacement & Refund

• Returns and refunds are governed by our Refund & Return Policy.

• Products can be returned only in cases of damage, wrong product, expiry, or tampered packaging.

• Refunds will be processed according to the policy timelines.

8. Use of Website

• You may not misuse the website by introducing viruses, harmful code, or attempting unauthorized access.

• You may not copy, distribute, or modify content from the website without written permission.

• We may restrict access to the website if suspicious or harmful activity is detected.

9. Intellectual Property

• All content on the website—including text, images, logos, graphics, and design—is owned by or licensed to OnlineMedsCart.

• Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

• OnlineMedsCart is not responsible for:

  • Delays in delivery caused by third-party logistics partners

  • Incorrect usage or side effects of medicines

  • User negligence in providing accurate information

• Information on the website is for general knowledge and must not replace professional medical advice.

11. Medical Disclaimer

• Medicines should be used only as prescribed by a certified medical professional.

• Always consult a doctor before starting, stopping, or changing any medication.

• OnlineMedsCart does not provide medical diagnosis, treatment, or prescription services.

12. Third-Party Links

• Our website may contain links to third-party sites.

• We are not responsible for the content, privacy practices, or actions of external websites.

13. Governing Law

• These Terms & Conditions are governed by the laws of India.

• Any disputes will be handled in the appropriate courts of your local jurisdiction.

14. Contact Us

If you have any questions regarding these Terms & Conditions, you may contact us at:

OnlineMedsCart – Customer Support
Email: support@domain393b0b.sg.stackstaging.com
Phone: +91 XXXXXXXXXX